1. COLLECTION OF INFORMATION
We collect information about you in various ways.
1.1 Information You Provide to Us
We collect information you provide directly to us, such as your name, email address, birthdate, postal address, zip code, phone number, photographs, demographic information, government ID, information about your biometrics, photograph, and any other information you choose to provide (“Personal Information”).
1.2 Information We Collect When You Use Our Services
We automatically collect information about you when you use our Services and we may tie this to information we otherwise collect about you. For example, we may collect:
1.2(a) Transaction Information
When you use our BATM, we collect information about your transaction, including but not limited to the transaction amount, exchange rate, destination wallet address for any virtual currency sent, date, time, and location (“Transaction Information”).
1.2(b) Log Information
When you visit our websites or use our BATM, some information is automatically logged, such as the computer’s operating system, Internet Protocol (“IP”) address, access times, browser type, language, and the sites you visited before navigating to our websites.
1.2(c) Information Collected by Cookies
We use various technologies to collect information, and this may include placing cookies on your computer or mobile device when you visit our website(s). Cookies are small data files stored on your hard drive or in device memory by a website. Among other things, cookies help us improve our Services and your experience, see which features are popular and count visits to our Services. For more information, please see “Information Choices and Changes” below.
1.2(d) Information Collected by Web Beacons
We may collect information using web beacons. Web beacons are electronic images that may be used on our websites or in our emails. We use web beacons to deliver cookies, count visits, understand usage and communication effectiveness and to tell if an email has been opened and acted upon.
1.3 Information We Collect from Other Sources
We may also receive information about you from other sources and link or combine it with information we collect about you.
2. USE OF INFORMATION WE COLLECT
We use information collected through our Services for purposes described in this Policy or as disclosed to you in connection with our Services. For example, we may use information about you to:
operate and improve our Services;
monitor and analyze trends, usage and activities in connection with our Services;
respond to your comments and questions and provide customer service;
provide and deliver products and services and send you related information, including confirmations, notices, updates, alerts, surveys, and support and administrative messages;
detect, investigate and prevent fraudulent transactions and other illegal activities;
protect our rights and property;
and carry out any other purpose for which the information was collected.
3. SHARING OF INFORMATION
We may share information about you with third parties, and by using the Services, you authorize us to share information as follows:
we will share your public wallet address and any transaction details with the Bitcoin network in order to facilitate any transaction request you submit via the Services;
with third party identity verification and anti-fraud services;
with third party vendors, consultants, and other service providers who are working on our behalf and need access to such information to carry out their work for us;
with third parties for their own services and marketing purposes;
in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
if we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of ECC or others;
in connection with, or during negotiations of, any merger, sale of company assets, financing, or transfer of all or a portion of our business to another company; and with your consent, or at your direction.
We may also share aggregated or anonymized information that does not directly identify you.
4. THIRD PARTY ANALYTICS
5. SECURITY OF INFORMATION
ECC takes reasonable measures to help protect information about you in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.
6. INFORMATION CHOICES AND CHANGES
6.1 Account Information
If you have an online account with ECC, you may access, update and correct information about you by logging into your account and updating your profile information or by emailing firstname.lastname@example.org.
6.2 Promotional Communications
You may opt out of receiving promotional emails and text messages by following the instructions in those communications. If you opt out, we may still send you non-promotional messages, such as emails about your accounts or our ongoing business relations.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
7. CHANGES TO THIS POLICY
ECC may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date above, and in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Policy to stay informed about our information practices and the ways you can help protect your privacy.
This website is provided for informational purposes only. The website does not constitute financial, tax or legal advice, and is not intended to be used by anyone for the purpose of financial advice, legal advice, tax avoidance, promoting, marketing or recommending to any other party any matter addressed herein. For financial or legal advice please consult your own professional.
The use of this website is governed by our terms and conditions and by using this website, you accept these terms and conditions in full.